Tuesday, July 26, 2011

Using Jawbone Icon with Avaya one-X Communicator

I have put the Plantronics CS60 into the drawer, and linked my Jawbone Icon headset (the little black thingy at the bottom of the picture) via BlueToooth to my laptop.

I was sooo looking forward to trying out the Jawbone with my Avaya one-X Communicator, so as soon as Global IT enabled the Bluetooth, it was time to test it out.

It has been a disaster so far, the Jawbone connected fine to the laptop and the one-X recognized the headset, but when you tried to make a call, the sound didn't come through until about 10 seconds went by, and the voice either did not work or intermittently worked.

This is really unfortunate - the Jawbone is such a nice headset, it fits into the ear and is comfortable to wear all day.

I did try it out with the Office Communicator and it worked really well, so I assume there must be some compatibility issue either with the one-X or the Avaya SparkEmulator.

So the Plantronics has come back out of the drawer :(

I will not give up though, I think this is a good way to go, I just need so time to figure out where the 'blockage' is...

Never give up, never surrender!


  1. Ahh I have found the problem, crap Bluetooth drivers from HP - visited the broadcom.com website and downloaded the drivers for my Bluetooth chip and everything magically works - coolio

  2. I know this is an old post but can you tell me if you actually got the jawbone enabled where you could press the talk button to answer and hang up calls?

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